At VHLI, we don’t just provide virtual assistants—we deliver powerful partners who elevate your healthcare practice to new heights. Our specialized team seamlessly handles time-consuming tasks, freeing your staff to focus on what matters most: exceptional patient care. Whether you’re a doctor, dentist, long-term care facility, or acute care center, our seven dedicated roles ensure you have the right professionals to streamline operations and optimize every aspect of your practice.
High-level, strategic support—from complex calendar management to project coordination—so you can focus on leadership, not logistical details.
Skilled in daily clerical tasks and administrative duties, our Virtual Admin Assistants keep operations running smoothly with precision and professionalism.
Create a stellar first impression. VHLI Receptionists handle phone lines, inquiries, and patient greetings with warmth and empathy, bolstering your practice’s reputation.
Say goodbye to no-shows and double bookings. Our Schedulers expertly manage appointments, cancellations, and follow-ups to ensure optimal patient flow.
Actively engage patients by confirming upcoming visits, coordinating follow-ups, and rebooking missed appointments—driving better patient engagement.
Transform verbal notes into clear, structured patient records. With a fast and accurate turnaround, our Transcriptionists ensure impeccable documentation.
Streamline your revenue cycle. Our Biller Coders handle insurance verification, claims submission, and billing inquiries to get you paid faster and with fewer errors.
Our team is deeply versed in healthcare administration and best practices, bringing invaluable know-how to your medical, dental, or care facility.
Schedule a Consultant
No cookie-cutter packages here. We tailor our virtual assistant services to your unique needs—one role or several, full-time or part-time.
Schedule a Consultant
Easily scale up or down as your practice evolves. Whether you’re experiencing a growth spurt or a seasonal slowdown, VHLI adapts alongside you.
Schedule a Consultant
Our VAs undergo extensive screening, ensuring you work with dedicated professionals who bring reliability and efficiency to every task.
Schedule a Consultant
01
A quick registration form helps us understand your practice, the roles you need filled, and any specific challenges you face.
02
Choose the plan that aligns with your staffing needs.
03
Our system highlights the most qualified VAs based on your unique needs. We'll schedule interviews so you can assess each candidate's expertise and fit.
04
Once you select your ideal VA(s), they're ready to get started. Performance tracking, and administrative oversight.
We continually fine-tune our services to keep your practice running smoothly. Need more or fewer hours, or a role swap? Just let us know and we’ll adjust accordingly.
In-House
VHLI
High (advertising, onboarding, benefits)
Included in VHLI membership—no extra costs
Must provide workstation, tools, and tech
Fully remote—no overhead for workspace or IT
Slow to hire/fire or reassign roles
Flex up or down easily based on membership needs
Direct oversight, performance reviews, payroll processing
VHLI handles performance tracking & admin
VHLI understands that every healthcare practice is unique, and we tailor our administrative services to meet specific needs. Examples include:
Whether it's a general practice, dental office, or specialty clinic, VHLI can ensure your consultants align with the specific workflow of each type of practice. For instance, in a dental office, assistants might focus more on managing dental treatment plans and patient reminders for regular cleanings.
For practices experiencing growth, VHLI can help your administrative support scale up or down as needed. This might include adding additional assistants during peak seasons or expanding support to cover new locations.
VHLI also helps practices integrate new technology into their workflows. Our assistants can support the onboarding of new software systems, including EHRs, scheduling tools, or patient communication platforms, ensuring a smooth transition with minimal disruption.
VHLI provides support for short-term projects, such as transitioning to a new EHR system, conducting patient satisfaction surveys, or organizing community outreach events.
